Policies and procedures for refunds on Cal Youth Programs and Camps.
Due to COVID-19 considerations, Rec Sports has cancelled all in-person youth programming for summer 2020.
A full refund (fee free) will be granted for all camps, and camp sessions, that have been canceled due to COVID-19 considerations. Other than providing the refunds described, the Department of Rec Sports Youth Camps is not responsible or liable for any losses arising out of such cancelation of Summer Cal Youth Camps and will not provide any other compensation.
Your refund will be made directly to the credit card that was used in the purchase; there is no action needed by you to receive your refund. We anticipate being able to process all refunds within a week and you will receive an email from us when your refund is processed. If you do not receive an email from us by June 10, 2020, then please contact us at email@example.com.
For updates on COVID-19 impacts on Cal Youth Programs and Camps, read our FAQs.
Camp Refunds & Cancellations
Private Parties & Lessons
No refunds, exchanges, transfers, or credits given unless a facility is closed due to unforeseen circumstances. If rescheduling is not feasible, we issue refunds or credits toward another activity.
Requests for refunds, transfers, or credits must be submitted in writing (email OK) to the Enrollment Center no later than 10 days prior to the first day of class in order to be considered. All refunds, transfers, or credits are assessed a fee of $25 per child, per class.
In the case of illness or injury, requests for a refund, transfer, or credit will be considered only when accompanied with a doctor’s note and letter requesting the exception. The $25.00 fee still applies. No requests will be considered after the first day of class. No refunds, transfers, or credits are issued for requests received within ten days of the start of the class.
Participant substitutions are not allowed.