Cal Youth Programs & Camps has established clear policies that outline program Cancellations, Withdrawals, and Transfers.
Camp Cancellations, Withdrawals, and Transfers
Specific Rec Sports Departmental policies for Camp Cancellations, Withdrawals, and transfers can be found below. Camp Cancellations
- Camp sessions may be cancelled due to public health epidemic or pandemic, natural disaster, public safety restrictions, and other unforeseen circumstances. Full refund available.
- Camp sessions may be canceled if minimum enrollment is not met. Full refund available.
- If a camp day or session is canceled due to weather and no make-up class is offered, a refund will be provided; but no refunds are offered for weather related concerns if the program is running as scheduled.
Other than providing the refunds described, the Department of Recreational Sports Youth Programs & Camps is not responsible or liable for any losses arising out of such cancellation of Summer Cal Youth Camps and will not provide any other compensation. Refunds will be made directly to the credit card or original form of payment that was used in the purchase; there is no action needed by the customer to receive a refund. All refunds will be completed within 15 days of the customer being notified.
Camp Withdrawals
If you wish to withdraw, please submit notification to our offices using our Camp Withdrawal Form. The Camp Withdrawal Form must be submitted by the customer who initially completed the purchase. Refunds will be processed as detailed below and may be offered in the original form of payment or as Youth Program Account Credit (credit applied to CampDoc account). - 91 or more days prior to the first day of the camp session - Withdrawal requests received 90 or more days prior to the first day of the camp session for any camp purchases (camp sessions, extended care) will be processed with no withdrawal fee.
- 90 - 61 days prior to the first day of the camp session - Withdrawal requests received 90 - 61 days prior to the first day of the camp session for any camp purchases (camp sessions, extended care) are subject to a 25% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
- 60 - 31 days prior to the first day of the camp session - Withdrawal requests received 60 - 31 days prior to the first day of the camp session for any camp purchases (camp sessions, extended care) are subject to a 50% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
- 30 - 0 days prior to the first day of the camp session - Withdrawal requests received 30 - 0 days prior to the first day of the camp session for any camp purchases (camp sessions, extended care) will not be eligible for refund or credit.
Camp Transfers
Customers may request to transfer their camp registration from one session to another, or to a different camp activity will be subject to a $35 processing fee per camp transfer, per session, per individual. Transfer requests will not be accepted less than 30 days from the first day of the sessions. Payment plan registrations are not eligible for camp transfers. All camp transfers that result in a fee credit, will remain on the customer’s CampDoc account for one (1) year and will be applied to future purchases. To process a Camp Transfer request, the Camp Withdrawal Form must be submitted by the customer who initially completed the purchase.
Private Lessons – Withdrawal policies
Specific Rec Sports Departmental policies for Private Lesson Withdrawals, can be found below. Withdrawal Policies for Private Lessons (Gymnastics, Skate, & Archery)
addPrivate Lessons
Requests for Private Lesson Withdrawal must be submitted in writing (email is acceptable) to youth@berkeley.edu no later than 10 calendar days prior to the first scheduled Private Lesson in order to be considered.- All refunds, transfers, or credits are assessed an administrative fee of $35.00 per child, per class.
- In the case of illness or injury, requests for a Withdrawal resulting in a refund, transfer, or credit will be considered only when accompanied with a doctor’s note and letter requesting the exception $35.00 administrative fee still applies.
- No requests will be considered after the first scheduled lesson.
- No withdrawal requests, refunds, transfers, or credits are issued for requests received within 10 days of the start of the class.
- No withdrawals, exchanges, transfers, or credits will be given after the 10 day deadline has passed unless a facility is closed due to unforeseen circumstances (see Camp/Program Cancellation Policy). If rescheduling is not feasible, we issue refunds or credits toward another activity. Participant substitutions are not allowed.
|
Questions
For general questions about Cancellations, Withdrawals & Transfers, we are available to help you.
Jeffrey Lambert, Customer Service Asst. ManagerRecreational Sports Facility (First Floor) – 2301 Bancroft Way | Berkeley, CA 94720 Email: camps@berkeley.edu | Phone Number: 510-643-2267 |
Leesa Berahovich, Operations Coordinator (GBRC/SCRA)Golden Bears Recreation Center – 25 Sports Lane | Berkeley, CA 94720 Email: youth@berkeley.edu | Phone Number: 510-643-8023 |
