Update (6/18) – The technical issue previously preventing UC affiliated users (student, faculty, staff, alumni and retirees) from accessing the Rec Sports Online Store has been resolved.
Thank you for your patience while we worked to resolve this issue. Should you experience any further difficulty, please contact us at firstname.lastname@example.org.
We are aware of and working proactively to address a technical issue with the CalNet authentification system that is preventing UC affiliated users (students, faculty, staff, alumni and retirees) from accessing their profiles on the Rec Sports Online Store.
For immediate assistance in any of the following areas while we work to resolve this issue, please contact:
- Summer Camps – For summer camp purchases, please complete download and complete the Cal Youth Camps Registration Form (PDF) and submit it to email@example.com where one of our camp staff will assist you in completing your camp registration.
- All Other Class, Program & Membership Purchases – For all other class, program and membership purchases including Cal Adventures trips/classes, tennis & adult swim lessons, CPR/First Aid classes, strength and performance training classes and IM Sports Season Pass purchases, please visit our Customer Service Center (Mon-Fri, 9 a.m.-7 p.m. and Sat, 9 a.m.-4 p.m.), located just inside the entrance to the RSF.
- IM Sports Team Registration – Access to the IMLeagues platform (for team registrations) is currently unavailable via CalNet login. To access IMleagues to register your team, you’ll need to reset/set an IMLeagues password, by visiting the Forgot Your Password page. Input the email associated with your CalNet profile and you’ll receive an automated email with instructions to set your password and access the site for registration. For more details on this technical issue, click here.
Thank you for your patience and understanding. We apologize for any inconvenience this issue may cause.